MANAGING THE MANAGER PART TWO

By Eric Glazer, Esq.

Published December 12, 2016 

 

            Four years ago, I wrote a column about how difficult it is to be a community association manager.  The amount of hats that a community association manager often has to wear is amazing. Simultaneously, he or she needs to serve as the number cruncher, interior designer, police man, collection agency, master of ceremonies, complaint department, tech expert and unit owner liason.  They have to be friendly and professional, even when they dont get the same treatment in return.  They also have to walk that delicate balance of trying to appease the board members, while being tough enough to say NO I WONT DO THAT when asked to do something that they know isnt quite right or legal.  It isnt easy.

 

            One job that your manager cannot have however is selecting the vendors that service your community.  Thats the job of the directors.  I see this problem arise all the time when I teach our seminar.  Some board members actually have no idea what Im even talking about when I tell them that the management company works for the board and that while a Board may seek a recommendation as to which vendor to hire, the manager or management company has no say whatsoever in who actually gets selected.  Their recommendation can be accepted or completely ignored.

 

            Time after time after time board members approach me and tell me, We tried to change our accounting firm but our management company said we cant.  Or, we want to go with a new law firm but our manager said No youre stuck with this one.  And the terrible thing is. The board believes it.  Worse yet, it is more prevalent as the average age of the board members go up.

 

            Im looking forward to Darlys blog on Wednesday which follows up to this one.  Im guessing though that she will also agree that if your manager or management company mandates who to hire, its time to ask them to recommend other community association managers or management firms.


HTML Comment Box is loading comments...

 

 

About HOA & Condo Blog

Eric Glazer Eric Glazer graduated from the University of Miami School of Law in 1992 after receiving a B.A. from NYU. He has practiced community association law for more than 2

decades and is the owner of Glazer and Associates, P.A. a seven attorney law firm with offices in Fort Lauderdale and Orlando and satellite offices in Naples, Fort Myers and Tampa.

 

Since 2009, Eric has been the host of Condo Craze and HOAs, a weekly one hour radio show that airs at noon each Sunday on 850 WFTL.

   

See: www.condocrazeandhoas.com.

   

He is the first attorney in the State of Florida that designed a course that certifies condominium residents as eligible to serve on a condominium Board of Directors and has now certified more than 10,000 Floridians all across the state. He is certified as a Circuit Court Mediator by The Florida Supreme Court and has mediated dozens of disputes between associations and unit owners. Eric also devotes significant time to advancing legislation in the best interest of Florida community association members.


Join Our CondoCraze & HOAs Email List
Email:  
For Email Marketing you can trust