By Jan Bergemann

Published October 8, 2021


An association website, used correctly, can be a very valuable tool – if it’s in the right hands. For communities with more than 150 units it’s a statutory requirement – see FS 718.111(12)(g), but it’s as well great for smaller communities.


Remember the permanent fights over records requests and the cost of these fights?


If your community has a website that contains all the records listed in FS 718.11(12) [or FS 720.303(4) for HOAs] on a password protected site only accessible to owners, there is more or less no more need for fights over record requests. It saves a lot of time, money and resources.


It’s a one-time expense, but once up and running it’s pretty easy to keep up-to-date.


But associations have to make sure that the website is in the name of the association. I have heard in recent times from owners that they had association websites run by the manager (or management company) and that these websites “disappeared” after the CAM was terminated. Especially some of the bigger management companies seem to use these “tactics” as revenge for getting terminated. It seems that it becomes more and more common that at time of turn-over from one management company to another, records seem to have a tendency to disappear – or get lost – leaving the association with a serious problem that often requires the services of an attorney – meaning extra cost to the association.


Websites with all the required records are a valuable tool -- and it’s definitely worth the expense of creating these tools. Communication between association and owners most often prevents costly lawsuits that in the end help nobody but the attorneys.

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Jan Bergemann Jan Bergemann is president of Cyber Citizens For Justice, Florida 's largest state-wide property owners' advocacy group. CCFJ works on legislation to help owners living in community  

associations. He moved to Florida in 1995 - hoping to retire. He moved into a HOA, where the developer cheated the homeowners and used the association dues for his own purposes. End of retirement!


CCFJ was born in the year 2000, when some owners met in Tallahassee - finding out that power is only in numbers. Bergemann was a member of Governor Jeb Bush's HOA Task force in 2003/2004.


The organization has two websites to inform interested Florida homeowners and condo owners:

News Website:

Educational Website:

We think that only owners can really represent owners, since all service providers surely have a different interest! We are trying to create owner-friendly laws, but the best laws are useless without enforcement. And enforcement is totally lacking in Florida !

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