By Rafael Aquino

Published April 29, 2020  

For years my team and I have been trying to get our board members to start moving their meetings to some form of video conferencing.  We knew that it would come as the generational changes occurred; however, COVID-19 has now accelerated these changes to happen sooner than later.

The benefits of hosting Board meetings via video conferences are plentiful. It creates a more structured environment, with more transparency and visibility. The feedback we've received from several Boards we serve has been very positive.   Boards are very pleased with how easy it is to use and how easy it is to share all that this being discussed with the attendees. Financials, management reports, etc. can be shown to both the board and members on the video call. Questions that do arise can come in via a Q&A from the conferencing provider, and it helps reduce some of the outbursts that usually occur.

Our board members have enjoyed it so much that some have asked if these meetings could be held in this fashion moving forward.  Some have also suggested hosting these meetings during lunchtime to avoid having late evening meetings and posting the board meeting on the association website for all to see. 

 While some may believe that this form of communication will not create that sense of community they bought into, I believe the opposite to be true.  By allowing the associations business to be conducted in time effective and transparent manner, it allows for more time to be focused on creating events that will bring the community together rather than separate them.  Further, you may capture more volunteers if these kinds of options exist.

I'd love to get the opinion of our readers... have you had video conferencing board meetings?  What's been your experience and ease of use?  Would you consider hosting all your meetings in this fashion?

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As the Co-Founder and CEO of Affinity Management Services, Rafael P. Aquino leads his team to redefine excellence. They serve community   associations   efficiently

and effectively with dedication and passion. Rafael’s energy and positive spirit is the foundation of Affinity Management Services’ company culture, which instills enthusiasm and excitement when providing expert advice to its board members and relieving the day-to-day burdens of running a community association.


Since 2007, Rafael has developed a work culture that values responsive and high-quality services. He has led his team by following a proactive vs reactive philosophy. The same approach Rafael instills in the day to day operations of each association. Today, Affinity Management Services maintains its success and benefits as a result of the foundation Rafael has built and continues to foster by providing educational seminars, continuing education classes for association managers and board members alike.

Rafael and his team help condominium and homeowners’ associations save money and improve their communities. His calm, personable, and service-oriented nature helps him to establish strong relationships with ease. Rafael is known as a sincere and honest leader who looks out for the best interests of his clients and communities, and he strongly advocates for their needs. His role requires coordination and communication, as such he takes logical and intelligent steps to approach challenges head-on.

As a graduate of Florida International University’s electrical engineering program and a licensed community association manager, Rafael’s education and skills equip him with unique insights to tackle complex problems through critical thinking. He understands how each component within a system works together in order to effectively arrive at solutions, techniques, and conclusions. Therefore, as he manages the multiple challenges of running a community association management company, he understands how each property is its own unique system and tailors’ specific services to assure that all their needs are met.

For more information about Rafael P. Aquino and Affinity Management Services please visit or call 1-800-977-6279

Doral Office: 8200 NW 41st ST

Suite 200

Doral, FL 33166

Broward Office: 150 S Pine Island RD Suite 300

Plantation, FL 33324

O: 800-977-6279 ● F: 305-325-4053

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