By Rafael Aquino

Published June 15, 2022  


Many buildings in South Florida are finding themselves in a challenging situation. Many of the standard services within the building are significantly up, such as insurance costs, wages for security services, front desk, housekeeping/janitorial, landscaping, construction, and engineering costs. To make things worse, the market has been showing signs that we are going into recession if we aren't in one already. 


As a leader of your association, now is not the time to panic, but to start planning, communicating, and building the relationships, you will need to get through it all. So, where do you start? Below I've provided three simple steps to get you started. 


Step One: Financial Understanding - Talk with your management partner or CPA to see how many months of operating capital you have in your accounts. Next, if you have reserves, how much do you have, and can you of those reserves be used for your initial assessment. Finally, do a baseline of your AR (Accounts Receivables) for the past six months to understand how your collection process is doing. You need to know where we stand financially first before doing anything. 


Step Two: Vendor Relations - Contact your attorney, banker, structural engineer, and local contractors to understand the time it's taking to turn things around so you can plan accordingly. This step will be simple if you have a professional management company since relationships with multiple vendors already exist. However, it may be more challenging for self-managed associations because of the limited relationships. Don't worry; I'm here to help and glad to share my contacts. 


Step Three: Communicate - Many board members like to have everything lined up before communicating with the residents; however, I don't believe this will be the right approach with all that needs to get done. The timelines we have to complete everything doest cater to this approach. Further, the financial burden will be challenging for many communities, so it's best to let the cat out of the bag early. 


Now is not the time to fall into analysis paralysis. Start taking the necessary steps to move your association forward while also thinking about what the future holds. There are still many unknowns; however, we know that change is here and must be dealt with. Remember, you have a fiduciary duty to your owners to stay objective and do what's right for your community and its members.

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As the Co-Founder and CEO of Affinity Management Services, Rafael P. Aquino leads his team to redefine excellence. They serve community   associations   efficiently

and effectively with dedication and passion. Rafael’s energy and positive spirit is the foundation of Affinity Management Services’ company culture, which instills enthusiasm and excitement when providing expert advice to its board members and relieving the day-to-day burdens of running a community association.


Since 2007, Rafael has developed a work culture that values responsive and high-quality services. He has led his team by following a proactive vs reactive philosophy. The same approach Rafael instills in the day to day operations of each association. Today, Affinity Management Services maintains its success and benefits as a result of the foundation Rafael has built and continues to foster by providing educational seminars, continuing education classes for association managers and board members alike.

Rafael and his team help condominium and homeowners’ associations save money and improve their communities. His calm, personable, and service-oriented nature helps him to establish strong relationships with ease. Rafael is known as a sincere and honest leader who looks out for the best interests of his clients and communities, and he strongly advocates for their needs. His role requires coordination and communication, as such he takes logical and intelligent steps to approach challenges head-on.

As a graduate of Florida International University’s electrical engineering program and a licensed community association manager, Rafael’s education and skills equip him with unique insights to tackle complex problems through critical thinking. He understands how each component within a system works together in order to effectively arrive at solutions, techniques, and conclusions. Therefore, as he manages the multiple challenges of running a community association management company, he understands how each property is its own unique system and tailors’ specific services to assure that all their needs are met.

For more information about Rafael P. Aquino and Affinity Management Services please visit or call 1-800-977-6279

Doral Office: 8200 NW 41st ST

Suite 200

Doral, FL 33166

Broward Office: 150 S Pine Island RD Suite 300

Plantation, FL 33324

O: 800-977-6279 ● F: 305-325-4053

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