By Rafael Aquino

Published July 6, 2022  


The second half of the year is over, and the talks of the United States being or going into recession are intensifying. We won't know the GDP second quarter numbers for a few weeks; however, as a non-profit organization, time is never on your side since every dollar you receive counts. As such, I found it essential to repeat my blog on Collections tips from July 8, 2020. While my timeline estimation was off, it still holds true that difficult times are to come.

There is one minor correction to the blog because of changes to legislation... a Late Assessment Notice must be mailed before sending any case to the attorney. If you aren't sure what this is, contact your association attorney.



The lifeline for any association is the assessments it receives. As such, the association must follow the guidelines provided within the documents. During these trying times, some boards may tend toward becoming lenient in helping their fellow neighbor out; however, doing so can significantly impact down the line.

As we start to sort out the potential financial impacts of this pandemic, we must keep a keen eye on the financials, especially the receivables. I believe that we won't see the true extent of this pandemic's economic impact on associations till next year. However, you can't wait till then to prepare, you must start now.

Your association should be sending a late notice, final notice, and statements to keep residents with outstanding dues aware of their balances. In those notices, you'll want to communicate the next steps that will be taken should owners decide not to pay or ignore them. As an extra step, you may even want to pick up the phone and let the owner know what they owe. They often didn't even know they owed the money because they don't open their mail, and they'll pay immediately. If an owner ignores all these attempts, the board will have no choice but to send it to the attorney to commence the collection process.

Associations are non-profits, so there typically isn't much cash to fall back on when times get tough. Further, as Board members, it is your fiduciary duty to protect the interest of all homeowners. Next week I'll touch on other steps you should be taking to prepare for a potential financial impact.

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As the Co-Founder and CEO of Affinity Management Services, Rafael P. Aquino leads his team to redefine excellence. They serve community   associations   efficiently

and effectively with dedication and passion. Rafael’s energy and positive spirit is the foundation of Affinity Management Services’ company culture, which instills enthusiasm and excitement when providing expert advice to its board members and relieving the day-to-day burdens of running a community association.


Since 2007, Rafael has developed a work culture that values responsive and high-quality services. He has led his team by following a proactive vs reactive philosophy. The same approach Rafael instills in the day to day operations of each association. Today, Affinity Management Services maintains its success and benefits as a result of the foundation Rafael has built and continues to foster by providing educational seminars, continuing education classes for association managers and board members alike.

Rafael and his team help condominium and homeowners’ associations save money and improve their communities. His calm, personable, and service-oriented nature helps him to establish strong relationships with ease. Rafael is known as a sincere and honest leader who looks out for the best interests of his clients and communities, and he strongly advocates for their needs. His role requires coordination and communication, as such he takes logical and intelligent steps to approach challenges head-on.

As a graduate of Florida International University’s electrical engineering program and a licensed community association manager, Rafael’s education and skills equip him with unique insights to tackle complex problems through critical thinking. He understands how each component within a system works together in order to effectively arrive at solutions, techniques, and conclusions. Therefore, as he manages the multiple challenges of running a community association management company, he understands how each property is its own unique system and tailors’ specific services to assure that all their needs are met.

For more information about Rafael P. Aquino and Affinity Management Services please visit www.ManagedByAffinity.com or call 1-800-977-6279

Doral Office: 8200 NW 41st ST

Suite 200

Doral, FL 33166

Broward Office: 150 S Pine Island RD Suite 300

Plantation, FL 33324

O: 800-977-6279 ● F: 305-325-4053

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