RECOGNIZING THE RESILIENCE & DEDICATION OF
Published October 4, 2023
The advent of the
COVID-19 pandemic introduced a landscape fraught with unparalleled
challenges. Few could have foreseen the profound disruptions it
would cause. Yet, it is often said that adversity reveals character.
In the face of these tribulations, Condominium and Homeowner
Associations (COAs and HOAs) did more than persevere — they
innovated, adapted, and flourished in unexpected ways.
accelerated a digital transformation within associations. Initial
reluctance to embrace digital platforms swiftly replaced proficiency
as online meetings transitioned from being an exception to the
established norm. This pivot ensured that geographical barriers
allowed board members and residents effective communication and
evolution was not limited to meetings. Associations integrated
digital solutions into numerous facets of their operations, spanning
document management, resident interactions, and facility
coordination. This digital shift did more than keep operations
afloat; it streamlined processes, enhanced transparency, and forged
pathways to a more connected future.
At the heart of these
changes lay the unwavering commitment of the association teams. The
pandemic underscored their pivotal role, and residents came to
appreciate their steadfast dedication deeply. It fostered a renewed
sense of community, marked by a profound respect for those who
worked tirelessly in the background, ensuring continuity and
While the challenges
of the pandemic were myriad, it is essential to spotlight the
undying spirit of the management leaders and boards. Their
selflessness, often at personal risk, ensured that communities were
safeguarded and strengthened during these tumultuous times.
In conclusion, I
extend my heartfelt gratitude to my team, the countless association
employees, and the diligent board members for their unwavering
commitment during these testing times. Your resilience, dedication,
and selfless service are the bedrock on which our communities stand
firm. Thank you for making a difference.