DON’T LOOK TO YOUR CAM FOR MEDIATION

By Darlys Walker

Published February 4, 2015

Arbitration/Mediation is without a doubt a great resource for conflict resolution. Unfortunately, far too often their CAM ’s who obviously are qualified to provide them answers or recommendations. As property management, we firmly believe in closely monitoring legal expenses and minimizing them as much as possible. BUT we are not attorneys and should never put ourselves in the position of providing such advice to our Boards. So what type of questions should the Board feel comfortable in asking their CAM ?

1. Should legal action be taken for a delinquent Homeowner?

2. Should we seek legal advice regarding this matter?

3. What do the Association documents say?

What should they not ask?

1. Should we sue the Developer?

2. Should we sue the Homeowner?

3. Can we take action outside of our Declaration and State Statute?

4. Do we have a case against this Contractor?

  The CAM should ALWAYS answer this question with, “That requires a legal opinion and we should consult with the Association Attorney and let them handle it!”

Darlys Walker, Founder and CEO of Condominium Concepts Management, Inc. (CCM), is recognized for her straight talk, subject matter expertise, and valued insights regarding real

state management, leasing, and HOAs. Her company serves a diverse portfolio of properties, from 16-units up to 600 as well as large mixed-use developments.  

   From its beginnings in 2000, CCM has become a well-respected asset manager and now works with over 100 associations with 16,000 units served by over 300 employees. Darlys and her team deliver resources and responsiveness through six regional offices - in Orlando, Miami, Jacksonville, Charleston, Nashville and Atlanta.

   Darlys Walker is best known for her passion and precision, understanding that the only difference that matters in today's demanding marketplace is service delivery ... doing what is promised and what is right. She knows that every community serves two masters ... the property owner/developer and the resident/homeowner. "If we are not equally responsive to both, we are not doing our job," she states.  

   Her clients say it best: "Darlys really knows her stuff" ... "at the top of her profession and it shows in the caliber of her clients" ... "delivers quality resources that match up well with needs and expectations that are really rigorous."  

   She is a licensed Real Estate Broker in four states, holds an Associate's Degree in Marketing and has earned the Accredited Real Estate Manager designation from the Georgia Institute of Real Estate Management. Also she is one of few certified as a Lead-Based Paint Abatement & Removal Trainer in Georgia.

   Darlys Walker and her team have been selected to manage the condominium conversion process and day-to-day operations for many of the Southeast's most high-profile condominium communities including luxury high-rises, mid-rises and garden-style homes. Most recently she has been recognized as an expert in 're-versions' of communities from condominiums to leased homes, as well as repositioning projects. A visionary and a tireless perfectionist, Darlys demonstrates hands-on leadership, working individually with each client and staff associate to achieve defined business outcomes and satisfaction.  

  For more information about Darlys Walker and Condominium Concepts Management, Inc. please visit www.condominiumconcepts.com.

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