CHECK OUT VRBO OR AIRBNB

By Darlys Walker

Published April 20, 2016

 

One of the most common sites used for daily or weekly rentals is VRBO or “Vacation Rental by Owner” or AirBNB. These sites have become a thorn in the side of management firms and boards who work tirelessly to uphold the regulation outlined in the association documents. For the garden style communities and communities without management or front desk staff, it is almost impossible to control or to detect such violations. But, for those communities who do have a management staff or front desk staff, it is easy together the proof you need to call out the offending homeowner.

 

At Condominium Concepts Management our site personnel regularly check these sites to see if any familiar addresses or names appear. And then just as Eric suggested, we call and get the details, print the ad and take the evidence to the board for immediate action. In our high-rises, it goes a little further. Our staffs pay close attention to the comments made by these unwanted guests. Here are other identifying traits that can clue your staff that illegal renting is occurring.

  • Homeowner is leaving a packet and keys frequently at the front desk for pick up.

  • The unsuspecting guest inquires as to where the ice machines are located.

  • The guest requests maid service.

  • The guest can’t remember the owner’s name.

  • The guest inquiries about the area, things to do, places to eat, etc. If they were friends or family, wouldn’t they been given a recommendation?

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    The key to combatting these blatant violations is to be vigilant in the observation of all daily activity and as a board to be firm in the corrective action taken when violations occur. Remember, the level of violations is dictated by the level of tolerance.

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    Darlys Walker, Founder and CEO of Condominium Concepts Management, Inc. (CCM), is recognized for her straight talk, subject matter expertise, and valued insights regarding real  

    state management, leasing, and HOAs. Her company serves a diverse portfolio of properties, from 16-units up to 600 as well as large mixed-use developments.  

     

       From its beginnings in 2000, CCM has become a well-respected asset manager and now works with over 100 associations with 16,000 units served by over 300 employees. Darlys and her team deliver resources and responsiveness through six regional offices - in Orlando, Miami, Jacksonville, Charleston, Nashville and Atlanta.

      

       Darlys Walker is best known for her passion and precision, understanding that the only difference that matters in today's demanding marketplace is service delivery ... doing what is promised and what is right. She knows that every community serves two masters ... the property owner/developer and the resident/homeowner. "If we are not equally responsive to both, we are not doing our job," she states.  

     

       Her clients say it best: "Darlys really knows her stuff" ... "at the top of her profession and it shows in the caliber of her clients" ... "delivers quality resources that match up well with needs and expectations that are really rigorous."  

     

       She is a licensed Real Estate Broker in four states, holds an Associate's Degree in Marketing and has earned the Accredited Real Estate Manager designation from the Georgia Institute of Real Estate Management. Also she is one of few certified as a Lead-Based Paint Abatement & Removal Trainer in Georgia.

      

       Darlys Walker and her team have been selected to manage the condominium conversion process and day-to-day operations for many of the Southeast's most high-profile condominium communities including luxury high-rises, mid-rises and garden-style homes. Most recently she has been recognized as an expert in 're-versions' of communities from condominiums to leased homes, as well as repositioning projects. A visionary and a tireless perfectionist, Darlys demonstrates hands-on leadership, working individually with each client and staff associate to achieve defined business outcomes and satisfaction.  

      

      For more information about Darlys Walker and Condominium Concepts Management, Inc. please visit www.condominiumconcepts.com.

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