HAPPY 2013!!!!

By Darlys Walker

Published January 2, 2013

 

I hope that each of you are relaxing today (NEW YEARS DAY) and that 2013 will bring you Peace, Productivity and Prosperity.  I hope that you succeed in all your New Years Resolution, I hope that the Florida Legislator pass the bills we need to more effectively manage HOA's, and I hope that your LCAM proactively manages the affairs of your Association,  but most of all I hope that all homeowners will realistic expectations of their Board of Directors and that they will offer them support and gratitude for the jobs well done.

  

I don't intend to imply that  all homeowners have unrealistic expectations but frequently we find ourselves addressing issues which border on ludicrous! 

 

I was awakened new years morning at 4:30 am by a barrage of emails from a homeowner who was extremely upset by the Board and Management company because the local police has pulled over 2 vehicles outside her unit (on a public street) and proceeded to arrest the occupants for DUI and drugs.  The arrest involved several police vehicles, drug dogs and several detectives.  This particular homeowner wanted the Board President and Management to address the disturbance with law enforcement and for us to make them leave!.  Further she demanded that we immediately start recall procedures for the Board President because he would not make this happen and she informed us that she will be taking action to have management replaced. 

  

As I have stated a number of times as a LCAM firm we pride ourselves on our customer service and as such I did attempt to clam the disgruntled homeowner to no avail.  Clearly this homeowner has unrealistic expectations!  Thus, as I stated earlier, I wish for all our Association Boards gratitude, peace, and support in 2013...........

I would love to know what you think......

 

HAPPY NEW YEAR!


 
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Darlys Walker

Darlys Walker, Founder and CEO of Condominium Concepts Management, Inc. (CCM), is recognized for her straight talk, subject matter expertise, and valued insights regarding real

state management, leasing, and HOAs. Her company serves a diverse portfolio of properties, from 16-units up to 600 as well as large mixed-use developments.  

 

   From its beginnings in 2000, CCM has become a well-respected asset manager and now works with over 100 associations with 16,000 units served by over 300 employees. Darlys and her team deliver resources and responsiveness through six regional offices - in Orlando, Miami, Jacksonville, Charleston, Nashville and Atlanta.

  

   Darlys Walker is best known for her passion and precision, understanding that the only difference that matters in today's demanding marketplace is service delivery ... doing what is promised and what is right. She knows that every community serves two masters ... the property owner/developer and the resident/homeowner. "If we are not equally responsive to both, we are not doing our job," she states.  

 

   Her clients say it best: "Darlys really knows her stuff" ... "at the top of her profession and it shows in the caliber of her clients" ... "delivers quality resources that match up well with needs and expectations that are really rigorous."  

 

   She is a licensed Real Estate Broker in four states, holds an Associate's Degree in Marketing and has earned the Accredited Real Estate Manager designation from the Georgia Institute of Real Estate Management. Also she is one of few certified as a Lead-Based Paint Abatement & Removal Trainer in Georgia.

  

   Darlys Walker and her team have been selected to manage the condominium conversion process and day-to-day operations for many of the Southeast's most high-profile condominium communities including luxury high-rises, mid-rises and garden-style homes. Most recently she has been recognized as an expert in 're-versions' of communities from condominiums to leased homes, as well as repositioning projects. A visionary and a tireless perfectionist, Darlys demonstrates hands-on leadership, working individually with each client and staff associate to achieve defined business outcomes and satisfaction.  

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For more information about Darlys Walker and Condominium Concepts Management, Inc. please visit www.condominiumconcepts.com.


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