CAUGHT IN THE CROSSFIRE

By Darlys Walker

Published June 25, 2014

Far too often Board members and CAM’s find themselves caught in the middle of disputes arising between a “Renegade” Board Member and a Board Member who goes by the book. 

This push and pull can be devastating to the community, the other Board Members and the Staff. Everyone walks around in a state of confusion and unease. This Renegade Board Member will sometimes resort to bullying other Board Members by becoming loud and obnoxious until they submit to the demands or decisions being forced upon them. So I have a question for you, our readers. If a contract is voted on, approved and signed under duress from the majority of the Board, should it be enforceable? What about the CAM who seeks a decision from the Board and gets different direction? It’s a three person Board and one won’t provide any input resulting in a stalemate. If the CAM uses their best judgment, should they be held accountable? Of course the CAM should never be signing contracts or make monetary decisions. Both of these circumstances happen more frequently than you would think. How has your Association handled them?

Which is worse? A Board who takes NO action and gives NO direction or a Board with a Renegade Board Member running amuck?

Darlys Walker, Founder and CEO of Condominium Concepts Management, Inc. (CCM), is recognized for her straight talk, subject matter expertise, and valued insights regarding real

state management, leasing, and HOAs. Her company serves a diverse portfolio of properties, from 16-units up to 600 as well as large mixed-use developments.  

   From its beginnings in 2000, CCM has become a well-respected asset manager and now works with over 100 associations with 16,000 units served by over 300 employees. Darlys and her team deliver resources and responsiveness through six regional offices - in Orlando, Miami, Jacksonville, Charleston, Nashville and Atlanta.

   Darlys Walker is best known for her passion and precision, understanding that the only difference that matters in today's demanding marketplace is service delivery ... doing what is promised and what is right. She knows that every community serves two masters ... the property owner/developer and the resident/homeowner. "If we are not equally responsive to both, we are not doing our job," she states.  

   Her clients say it best: "Darlys really knows her stuff" ... "at the top of her profession and it shows in the caliber of her clients" ... "delivers quality resources that match up well with needs and expectations that are really rigorous."  

   She is a licensed Real Estate Broker in four states, holds an Associate's Degree in Marketing and has earned the Accredited Real Estate Manager designation from the Georgia Institute of Real Estate Management. Also she is one of few certified as a Lead-Based Paint Abatement & Removal Trainer in Georgia.

   Darlys Walker and her team have been selected to manage the condominium conversion process and day-to-day operations for many of the Southeast's most high-profile condominium communities including luxury high-rises, mid-rises and garden-style homes. Most recently she has been recognized as an expert in 're-versions' of communities from condominiums to leased homes, as well as repositioning projects. A visionary and a tireless perfectionist, Darlys demonstrates hands-on leadership, working individually with each client and staff associate to achieve defined business outcomes and satisfaction.  

  For more information about Darlys Walker and Condominium Concepts Management, Inc. please visit www.condominiumconcepts.com.

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