THE FLORIDA HOA & CONDO BLOG

Dirty Laundry

By Darlys Walker

Published July 17, 2013

We have all become accustomed to the immediate gratification we get using our ever advancing technology. We can search for a person, get directions, find our favorite recipe, send photos of our family, Instagram pictures of our favorite foods, make a funny video for Youtube or tweet with a famous celebrity! We can communicate around the world in an instant and unlike the saying "What goes up must come down", what is posted on the internet is there FOREVER!

Far too many Homeowners or Condominium Owners are taking to the internet creating blogs or forums whereby they vent their frustrations. What many don’t realize is that while they may be using their right of freedom of speech, they could also be compromising the resale value of their home and the reputation of their community.

Let’s say a Homeowner is unhappy that his Board has to refused to pay for repairs to his vehicle which was keyed, causing damage to his paint. The Homeowner posts a blog about how poorly managed the community is, saying that, neither Management nor the Board will do anything to address the crime, the property looks terrible, the Board just spends the money on senseless stuff rather than security and purchasing a home here was the worst mistake they had ever made!

We have all seen these type of responses when a Homeowner is told NO. Weeks later, the irate Homeowner has calmed down and has forgotten about his blog posting. But a potential purchaser has googled the community name, and guess what they found? Yes, they found the blog that tell them this community is NOT a place they want to live!

The prospective purchaser tells their Real Estate Agent that there is too much crime at this particular community and they go elsewhere. The Real Estate Agent tells other agents what she’s heard and soon the reputation of the community is tarnished and resales slow to a crawl. This happens more than you can imagine. Google your community’s name and see what you find. You might be surprised.

Darlys Walker

Darlys Walker, Founder and CEO of Condominium Concepts Management, Inc. (CCM), is recognized for her straight talk, subject matter expertise, and valued insights regarding real

state management, leasing, and HOAs. Her company serves a diverse portfolio of properties, from 16-units up to 600 as well as large mixed-use developments.

From its beginnings in 2000, CCM has become a well-respected asset manager and now works with over 100 associations with 16,000 units served by over 300 employees. Darlys and her team deliver resources and responsiveness through six regional offices - in Orlando, Miami, Jacksonville, Charleston, Nashville and Atlanta.

Darlys Walker is best known for her passion and precision, understanding that the only difference that matters in today's demanding marketplace is service delivery ... doing what is promised and what is right. She knows that every community serves two masters ... the property owner/developer and the resident/homeowner. "If we are not equally responsive to both, we are not doing our job," she states.

Her clients say it best: "Darlys really knows her stuff" ... "at the top of her profession and it shows in the caliber of her clients" ... "delivers quality resources that match up well with needs and expectations that are really rigorous."

She is a licensed Real Estate Broker in four states, holds an Associate's Degree in Marketing and has earned the Accredited Real Estate Manager designation from the Georgia Institute of Real Estate Management. Also she is one of few certified as a Lead-Based Paint Abatement & Removal Trainer in Georgia.

Darlys Walker and her team have been selected to manage the condominium conversion process and day-to-day operations for many of the Southeast's most high-profile condominium communities including luxury high-rises, mid-rises and garden-style homes. Most recently she has been recognized as an expert in 're-versions' of communities from condominiums to leased homes, as well as repositioning projects. A visionary and a tireless perfectionist, Darlys demonstrates hands-on leadership, working individually with each client and staff associate to achieve defined business outcomes and satisfaction.



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For more information about Darlys Walker and Condominium Concepts Management, Inc. please visit www.condominiumconcepts.com.