By Rafael Aquino

Published January 31, 2024  


As the owner of a management company deeply involved in community association management, I'm following the legislative developments concerning HB1021 and SB1178. First and foremost, it's important to acknowledge the issue at hand. In my experience, delays in record transfer are not unheard of in our industry. However, I must emphasize that this is not the norm. As a management firm, we have also faced challenges when records were not transferred to us promptly by other firms. Like any industry, there are outliers, and these exceptions have inspired the proposed legislation. 


What I've observed more frequently is the challenge posed by physical, paper-based records. Many associations still rely on cumbersome paper files, which can be disorganized and difficult to manage. This traditional approach to record-keeping could be more efficient, and there is a risk of delays or errors in transferring these records when management changes.


At our firm, we transition into a digital format as soon as we commence our management services. This shift to digital record-keeping serves multiple purposes: it streamlines the management process, ensures better organization of records, facilitates ease of transfer when required, and, most importantly, provides easy access to records. 


Therefore, while I appreciate the intent behind the new bills to ensure timely return of records, I believe our legislators should also focus on encouraging or perhaps mandating digital record-keeping within our industry. Digitization is not just a matter of convenience; it's a step towards greater efficiency, transparency, and accountability. It simplifies providing and transferring records and reduces potential disputes or non-compliance.


In conclusion, while the upcoming legislative session promises to bring changes to our industry, it's an opportune moment for us to reflect on improving our practices. Embracing digital transformation is not just about compliance; it's about moving our industry forward into a more efficient and transparent future.

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As the Co-Founder and CEO of Affinity Management Services, Rafael P. Aquino leads his team to redefine excellence. They serve community   associations   efficiently

and effectively with dedication and passion. Rafael’s energy and positive spirit is the foundation of Affinity Management Services’ company culture, which instills enthusiasm and excitement when providing expert advice to its board members and relieving the day-to-day burdens of running a community association.


Since 2007, Rafael has developed a work culture that values responsive and high-quality services. He has led his team by following a proactive vs reactive philosophy. The same approach Rafael instills in the day to day operations of each association. Today, Affinity Management Services maintains its success and benefits as a result of the foundation Rafael has built and continues to foster by providing educational seminars, continuing education classes for association managers and board members alike.

Rafael and his team help condominium and homeowners’ associations save money and improve their communities. His calm, personable, and service-oriented nature helps him to establish strong relationships with ease. Rafael is known as a sincere and honest leader who looks out for the best interests of his clients and communities, and he strongly advocates for their needs. His role requires coordination and communication, as such he takes logical and intelligent steps to approach challenges head-on.

As a graduate of Florida International University’s electrical engineering program and a licensed community association manager, Rafael’s education and skills equip him with unique insights to tackle complex problems through critical thinking. He understands how each component within a system works together in order to effectively arrive at solutions, techniques, and conclusions. Therefore, as he manages the multiple challenges of running a community association management company, he understands how each property is its own unique system and tailors’ specific services to assure that all their needs are met.

For more information about Rafael P. Aquino and Affinity Management Services please visit www.ManagedByAffinity.com or call 1-800-977-6279

Doral Office: 8200 NW 41st ST

Suite 200

Doral, FL 33166

Broward Office: 150 S Pine Island RD Suite 300

Plantation, FL 33324

O: 800-977-6279 ● F: 305-325-4053

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