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EMBRACING DIGITAL TRANSFORMATION
By
Rafael Aquino
Published January 31, 2024
As the owner of a
management company deeply involved in community association
management, I'm following the legislative developments concerning
HB1021 and SB1178. First and foremost, it's important to acknowledge
the issue at hand. In my experience, delays in record transfer are
not unheard of in our industry. However, I must emphasize that this
is not the norm. As a management
firm, we have also faced challenges when records were not
transferred to us promptly by other firms. Like any industry,
there are outliers, and these exceptions have inspired the proposed
legislation.
What I've observed
more frequently is the challenge posed by physical, paper-based
records. Many associations still rely on cumbersome paper files,
which can be disorganized and difficult to manage. This traditional
approach to record-keeping could be more efficient, and there is a
risk of delays or errors in transferring these records when
management changes.
At our firm, we
transition into a digital format as soon as we commence our
management services. This shift to digital record-keeping serves
multiple purposes: it streamlines the management process, ensures
better organization of records,
facilitates ease of transfer when required, and, most
importantly, provides easy access to records.
Therefore, while I
appreciate the intent behind the new bills to ensure timely return
of records, I believe our legislators should also focus on
encouraging or perhaps mandating digital record-keeping within our
industry. Digitization is not just a matter of convenience; it's a
step towards greater efficiency, transparency, and accountability.
It simplifies providing and transferring records and reduces
potential disputes or non-compliance.
In conclusion, while
the upcoming legislative session promises to bring changes to our
industry, it's an opportune moment for us to reflect on improving
our practices. Embracing digital transformation is not just about
compliance; it's about moving our industry forward into a more
efficient and transparent future.
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As the Co-Founder and CEO
of Affinity Management Services, Rafael P. Aquino leads his team to
redefine excellence. They serve community associations
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and effectively with
dedication and passion. Rafael’s energy and positive
spirit is the foundation of Affinity Management
Services’ company culture, which instills enthusiasm and
excitement when providing expert advice to its board
members and relieving the day-to-day burdens of running
a community association.
Since 2007, Rafael has
developed a work culture that values responsive and
high-quality services. He has led his team by following
a proactive vs reactive philosophy. The same approach
Rafael instills in the day to day operations of each
association. Today, Affinity Management Services
maintains its success and benefits as a result of the
foundation Rafael has built and continues to foster by
providing educational seminars, continuing education
classes for association managers and board members
alike.
Rafael and his team help condominium and homeowners’
associations save money and improve their communities.
His calm, personable, and service-oriented nature helps
him to establish strong relationships with ease. Rafael
is known as a sincere and honest leader who looks out
for the best interests of his clients and communities,
and he strongly advocates for their needs. His role
requires coordination and communication, as such he
takes logical and intelligent steps to approach
challenges head-on.
As a graduate of Florida International University’s
electrical engineering program and a licensed community
association manager, Rafael’s education and skills equip
him with unique insights to tackle complex problems
through critical thinking. He understands how each
component within a system works together in order to
effectively arrive at solutions, techniques, and
conclusions. Therefore, as he manages the multiple
challenges of running a community association management
company, he understands how each property is its own
unique system and tailors’ specific services to assure
that all their needs are met.
For more information about Rafael P. Aquino and Affinity
Management Services please visit
www.ManagedByAffinity.com or call 1-800-977-6279
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Doral Office: 8200 NW 41st ST
Suite 200
Doral, FL 33166
Broward Office: 150 S Pine Island RD Suite 300
Plantation, FL 33324
O: 800-977-6279 ● F: 305-325-4053
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