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WHAT DOCUMENTATION CAN YOU REQUEST?
By
Rafael Aquino
Published April 14, 2021
The association must
walk a fine line when handling emotional support animal issues.
These conversations can quickly turn into a request for very deeply
personal and medical records. The board needs to be very careful to
understand asking for medical records is not allowed by the statute,
nor should it be in a position to store these types of sensitive
records. This is what the statute states can be requested as
“reliable information”:
(b) If a
person’s disability is not readily apparent, request reliable
information that reasonably supports that the person has a
disability. Supporting information may include:
1. A
determination of disability from any federal, state, or local
government agency.
2. Receipt of
disability benefits or services from any federal, state, or local
government agency.
3. Proof of
eligibility for housing assistance or a housing voucher received
because of a disability.
4. Information
from a health care practitioner, as defined in s. 456.001; a
telehealth provider, as defined in s. 456.47; or any other similarly
licensed or certified practitioner or provider in good standing with
his or her profession’s regulatory body in another state but only if
such out-of-state practitioner has provided in-person care or
services to the tenant on at least one occasion. Such information is
reliable if the practitioner or provider has personal knowledge of
the person’s disability and is acting within the scope of his or her
practice to provide the supporting information.
5. Information
from any other source that the housing provider reasonably
determines to be reliable in accordance with the federal Fair
Housing Act and s. 504 of the Rehabilitation Act of 1973.
The association may
request information that validates the purpose of more than one
animal, and request documents proving animal licensing and
vaccination is being complied with.
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As the Co-Founder and CEO
of Affinity Management Services, Rafael P. Aquino leads his team to
redefine excellence. They serve community associations
efficiently |
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and effectively with
dedication and passion. Rafael’s energy and positive
spirit is the foundation of Affinity Management
Services’ company culture, which instills enthusiasm and
excitement when providing expert advice to its board
members and relieving the day-to-day burdens of running
a community association.
Since 2007, Rafael has
developed a work culture that values responsive and
high-quality services. He has led his team by following
a proactive vs reactive philosophy. The same approach
Rafael instills in the day to day operations of each
association. Today, Affinity Management Services
maintains its success and benefits as a result of the
foundation Rafael has built and continues to foster by
providing educational seminars, continuing education
classes for association managers and board members
alike.
Rafael and his team help condominium and homeowners’
associations save money and improve their communities.
His calm, personable, and service-oriented nature helps
him to establish strong relationships with ease. Rafael
is known as a sincere and honest leader who looks out
for the best interests of his clients and communities,
and he strongly advocates for their needs. His role
requires coordination and communication, as such he
takes logical and intelligent steps to approach
challenges head-on.
As a graduate of Florida International University’s
electrical engineering program and a licensed community
association manager, Rafael’s education and skills equip
him with unique insights to tackle complex problems
through critical thinking. He understands how each
component within a system works together in order to
effectively arrive at solutions, techniques, and
conclusions. Therefore, as he manages the multiple
challenges of running a community association management
company, he understands how each property is its own
unique system and tailors’ specific services to assure
that all their needs are met.
For more information about Rafael P. Aquino and Affinity
Management Services please visit
www.ManagedByAffinity.com or call 1-800-977-6279
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Doral Office: 8200 NW 41st ST
Suite 200
Doral, FL 33166
Broward Office: 150 S Pine Island RD Suite 300
Plantation, FL 33324
O: 800-977-6279 ● F: 305-325-4053
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