NURTURING RESPECT BETWEEN BOARD MEMBERS AND CAM'S
By
Rafael Aquino
Published July 12, 2023
As the CEO of a
management company dedicated to facilitating harmonious community
associations, the foundation of a successful partnership lies in the
mutual respect shared between board members and managers. I
conducted a recent poll on LinkedIn, and the results revealed that
39% of managers feel disrespected by board members, highlighting the
pressing need to address this issue. In this blog, I would like to
emphasize the importance of cultivating a positive working
environment and provide actionable steps that board members can take
to bridge this divide.
The relationship
between board members and managers is crucial to the smooth
functioning of a community association. Board members bring
invaluable insights, guiding the association's vision and goals,
while managers offer expertise and operational support to implement
those objectives effectively. It is this dynamic partnership that
lays the groundwork for a thriving community.
However, when respect
becomes compromised, the synergy between board members and managers
can falter, hindering progress and causing unnecessary friction. It
erodes trust, stifles open communication, and diminishes morale
among managers, who are instrumental in realizing the community's
vision.
So, what steps can
board members take to avoid managers feeling disrespected? Here are
a few suggestions:
1. Promote Open
Communication: Encourage an environment where managers feel
comfortable expressing their thoughts, concerns, and ideas. Actively
listen to their suggestions and acknowledge their expertise,
recognizing the value they bring to the association.
2. Set Clear
Expectations: Establish transparent guidelines and expectations
for managers, ensuring they fully understand their roles and
responsibilities. Similarly, board members should clearly understand
their roles and limitations to foster a cooperative atmosphere.
3. Recognize
Achievements: Celebrate the accomplishments of managers and
their teams. Acknowledge their efforts and publicly recognize their
contributions, motivating them to strive for excellence.
4. Foster
Professional Development: Support managers in enhancing their
skills and knowledge through professional development opportunities.
Investing in their growth demonstrates your commitment to their
success and strengthens the partnership.
5. Embrace
Constructive Feedback: Encourage open and honest feedback from
managers and in turn, provide constructive criticism when necessary.
By fostering a culture of continuous improvement, board members can
facilitate a healthier and more productive working relationship.
Remember, the
ultimate goal of both board members and managers is to create a
thriving and harmonious community association. By nurturing respect,
trust, and open communication, we can forge a partnership that is
resilient and mutually beneficial.
Let us strive to
create an environment where board members and managers collaborate
seamlessly, leveraging their unique skills and perspectives to drive
positive change. Together, we can build stronger community
associations that foster growth, unity, and happiness.
In conclusion, while
the poll results indicate room for improvement, I am confident that
we can overcome these challenges through our collective efforts. By
prioritizing respect, understanding, and collaboration, we can forge
a partnership that ensures the success of our community
associations.
Let us work hand in
hand, fostering a respectful culture and creating a brighter future
for our communities.
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